Shipping with Australia
Delivery time is around 7 – 14 days (depending on your location), sometimes quicker, sometimes longer. We order from Pleaser weekly usually on a Thursday night at 10pm. This shipment takes 4 – 7 days to get to us (although lately we have been experiencing long international shipping delays from DHL, so it can sometimes take 7 -12 days) and we often send your order out the day we get it. We will email you from the website with tracking information once the order has been sent. If you have not heard from us after 10 days from the date of your order, please contact us. On occasion, a team member may offer to deliver your order directly to you. We’ll contact you to make a time that works for You (Melbourne only). If you need something by a certain date, please check with us before ordering as sometimes items are either out of stock or we get a delay in shipping from our supplier.

Pick ups are welcome by appointment only. However, you must prepay for the products. We will contact you via SMS or email (whatever you prefer, let us know in Notes during Checkout) when your product has arrived in our office and is ready for collection.

Stock to Go items can be paid on pick up (please message us with your request and we’ll hold it for 24 hours for you). We have EFTPOS. Stock To Go stock can often be sent on the day (if received by 3.00pm) or the next day. All items are sent with Australia Post standard delivery. You can request Express Post in Checkout, but it would only be sent once the product had arrived in our office (excluding Stock To Go products which are sent out straight away).

There is now a delivery charge of $14.95 for Express Post. Sometimes we will send Express Post at our discretion (we tend to chose these orders randomly). Larger orders may be sent via Courier. Orders valued under $50 incurs a $9.95 delivery fee. Standard Postage within Australia is Free

New Zealand Shipping
Shipping to NZ is Free

International Shipping – Rest of the World
Shipping to Japan, Europe, UK and other parts of the world incur a flat rate of $50 per order.